Privacy Policy

Privacy Policy for GhostWriter OS

Purpose of this Privacy Policy

GhostWriter OS, operated by IAG Services FZCO (“we,” “us,” or “our”), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services. It also outlines your rights and how applicable laws protect you.

Important Information

This Privacy Policy details how GhostWriter OS collects and processes your data when you interact with our website, including when you subscribe or purchase services. By using our website, you consent to the practices described herein.

Contact Details

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

We encourage you to contact us first to address any concerns. However, you have the right to file a complaint with the Information Commissioner’s Office (ICO) or your local data protection authority.

What Data We Collect

Information You Provide Directly

  • Account Registration: When you create an account, we collect your full name, email address, and password.

  • Additional Interactions: Further information may be collected if you contact us directly for support or provide feedback about our services.

Technical Information

  • Device and Browser Data: IP addresses, device identifiers, browser type, operating system, and referring/exit pages.

  • Usage Data: Page interaction details, time spent on pages, and other diagnostic data.

Data from OpenAI Processing

  • User Input: Any input provided to GhostWriter OS is processed by OpenAI’s ChatGPT model. Although we do not store your data locally, OpenAI may process this input to generate responses.

Third-Party Analytics Tools

  • Analytics: We use third-party analytics tools to understand how users interact with our website. These tools may collect anonymized data, including usage statistics and traffic patterns.

How We Use Your Data

We use your data for the following purposes:

  • Account Management: Registering and managing your account.

  • Service Delivery: Providing our services, including generating content frameworks using AI.

  • Customer Support: Responding to inquiries and troubleshooting issues.

  • Performance Monitoring: Analyzing site usage and enhancing functionality.

  • Marketing: Sending you promotional content, subject to your consent.

  • Compliance: Fulfilling legal obligations and enforcing our terms of service.

All processing of your data is carried out based on lawful grounds, such as contract performance, legitimate interest, or compliance with legal obligations.

Marketing and Communications

  • Promotional Messages: We may use your contact information to send you promotional messages about our services. You can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us at support@ghostwriteros.com. Please note that opting out will not affect service-related communications.

  • Data Sharing: We will not share your data with third parties for marketing purposes without your explicit consent.

Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that remember your preferences and collect data about website usage. You can disable cookies in your browser settings; however, doing so may limit certain functionalities of our site.

Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your data only under the following circumstances:

  • Service Providers: With trusted partners who assist us in delivering our services under strict confidentiality agreements.

  • Legal Compliance: To comply with legal obligations or to enforce our rights.

  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

  • Aggregated Data: Anonymized and aggregated data that cannot identify you may be shared with third parties for research or analytics.

How We Store and Protect Your Information

We employ industry-standard measures to safeguard your personal data against unauthorized access, alteration, or destruction. Although we strive to protect your information, no method of transmission over the internet is completely secure.

If you suspect any unauthorized access to your account, please notify us immediately at support@ghostwriteros.com.

Your Data Protection Rights

If you are a resident of the EEA or UK, you have the following rights:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request corrections to any inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data.

  • Objection: Object to the processing of your data for specific purposes.

  • Restriction: Request restriction on how your data is processed.

  • Portability: Request the transfer of your data to another provider.

To exercise these rights, please contact us at support@ghostwriteros.com. We will respond in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page and, where appropriate, you will be notified via email. Your continued use of our website and services constitutes your acceptance of the updated policy.

Questions

For any questions about this Privacy Policy or your personal data, please contact us at support@ghostwriteros.com.

Effective Date: January 8, 2025.